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baji355 is committed to handling your personal information with care. This policy explains what data we collect when you use your account, how we use it, and the choices available to you — with access depending on your local law and eligible regions.
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to link, such as Nagad or Rocket. We also collect data generated through your use of the platform: login activity, device type, browser session data, and transaction records tied to your account wallet. This information is used to verify your identity, process your deposits and withdrawals, and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like Nagad and Rocket is limited to what those services need to complete your transaction. We retain account records for as long as your account remains active and for a period afterward as required by applicable rules. If you close your account, you may request that we delete data we are not required to keep. The scope of this policy and your rights under it depend on the laws of your jurisdiction and the eligible regions in which this service operates. Where local law grants you specific data rights, we will honour them through the contact routes listed on this page.
Understanding the boundaries of this policy helps you know where your data rights apply and where separate terms or third-party rules take over.
This policy covers all data collected when you register, log in, and manage your account on baji355, including the details you submit during identity verification and the records of your account activity.
Deposits and withdrawals processed through Nagad and Rocket are covered here to the extent baji355 handles your data. The payment providers themselves operate under their own privacy terms, which apply once your transaction leaves our platform.
Your browsing behaviour within the lobby — which sections you visit and how long you spend there — is collected as session data under this policy. Game outcomes and round history are stored as part of your account record.
Links to external sites, third-party tools embedded in the platform, or services you access independently of your baji355 account are not covered by this policy. We are not responsible for how those services handle your data.
You have practical options when it comes to the personal data we hold. To review the information stored against your account, open the account settings page and check the profile and transaction sections — your registered details and wallet history are visible there. If any detail is incorrect, you can update it directly in your account or contact our support team to request a correction. For questions about how your data is used, or to ask us to delete information we are not required to retain, reach out through the support routes listed on this page. We will respond to data requests in line with the rules that apply in your eligible region. Where local law gives you the right to object to certain uses of your data or to receive a copy of your records, submit that request in writing through our support channel and we will handle it accordingly.
Log in and open your account profile to see the personal details and transaction history we hold. The wallet section shows all Nagad and Rocket activity linked to your account.
Update your contact information directly in account settings. For changes to identity-verified fields, contact support with the corrected details and we will process the update.
Send your question through the support channel on this page. Include your registered account email so we can locate your records and respond accurately.
If you want us to remove data we are not legally required to keep, submit a written request via support. We will confirm what can be deleted and complete the action within a reasonable period.
If you have a question about how your data is handled, or want to exercise any of the rights described in this policy, use the contact routes below. We do not publish response time commitments, but all privacy-related requests are handled through the same support team that manages account queries.
Open the chat widget on any page of the site while logged in to reach our support team directly. Use this route for urgent account or data questions.
Send a written request to the support email address shown in your account help section. Include your registered email address and a clear description of your data request.
The help section of the site contains published answers to common account and privacy questions. Check there first for information about data retention and account closure steps.
We apply standard security measures to protect the data stored in your account. Session data is handled through encrypted connections, and access to your account records is restricted to authenticated sessions only.
We use cookies to keep your session active and to understand how the site is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how account features function during your session.
We keep your account data for as long as your account is open and for a period afterward as required by applicable rules. Transaction records linked to Nagad and Rocket payments are retained as part of your account history.
Your account is protected by the login credentials you set. We recommend using a strong, unique password and reviewing your active sessions in account settings if you suspect unauthorised access.
We may update this policy when our data practices change. The current version is always available on this page. To ask about any change or to request a copy of your data, contact us through the support routes listed above.
These questions cover the data rights and contact steps that account holders ask about most.
We collect the details you submit during registration — name, contact information, and payment method details such as your Nagad or Rocket account. We also collect session and device data generated when you use the platform, and transaction records tied to your account wallet.
We do not sell your data. We share only the information payment processors like Nagad and Rocket need to complete your transactions. Any third-party service operates under its own privacy terms, which apply separately from this policy.
Log in and open your account profile. Your registered details, wallet history, and transaction records are visible there. If you need a full copy of your data, submit a written request through our support channel.
Yes. If you want us to remove data we are not required to retain by applicable rules, contact support with a written deletion request. We will confirm what can be removed and complete the action within a reasonable period.
For standard contact details, update them directly in account settings. For identity-verified fields, reach out to support with the correct information and we will process the update on your behalf.
Use the live chat on the site, send an email through the address in your account help section, or check the help centre for published answers. Include your registered email in any written request so we can locate your records quickly.